Marketing Institute of Singapore Training Centre

Marketing Institute of Singapore Training Centre (MIS Training Centre) approaches student grievance resolution according to the following guidelines:

• the resolution of student grievances will be handled informally where possible and always documented;
• grievances will be resolved expeditiously and with due regard for confidentiality;
• grievances will be regarded by staff as valuable input to the continuous improvement of programs, policies, procedures and services;
• grievance procedures and the support available to students will be widely publicised to facilitate access to the grievance resolution process;

For details of the student grievance resolution policy, please click here